WILD & SOFT

B2B WEBSHOP

Cookie Policy

This Cookie Policy explains how Wild & Soft BV uses cookies and similar technologies on its website.

Company details

Wild & Soft BV

Registered office: Sint-Corneliusstraat 4, 8800 Roeselare, Belgium

Company number: 0880.251.442

VAT: BE0880.251.442

Email: info@wildandsoft.com

Telephone: +32 51 50 49 38

1. What are cookies?

Cookies are small text files that are stored on your device when you visit a website. They help the website function properly, remember settings, and improve the user experience. Some cookies are placed by Wild & Soft BV, while others may be placed by third-party service providers.

2. How we use cookies

We use cookies for the following purposes:

Strictly necessary cookies: these are needed for core website functions, such as security, login sessions, shopping cart features, and checkout. These cookies cannot be refused if you want the website to function properly.
Functional cookies: these remember your preferences, such as language or display settings.
Analytics cookies: these help us understand how visitors use the website and improve it over time. These cookies are only used after consent.
Marketing cookies: these are used to measure or support marketing activity. These cookies are only used after consent.

3. Cookies we currently use or may use

At present, we may use strictly necessary and functional cookies for website operation. In the future, we may also use analytics cookies such as Google Analytics, but only after you have given consent. We do not currently use marketing pixels or heatmaps.

Here is an overview of the cookies that may be stored on your device when you visit our website:

Category of Cookie	Purpose	Examples
Session & Security (essential)	Authenticate users, protect user data and allow the website to deliver the services users expects, such as maintaining the content of their cart, or allowing file uploads. The website will not work properly if you reject or discard those cookies.	session_id (Odoo)
Preferences (essential)	Remember information about the preferred look or behavior of the website, such as your preferred language or region. Your experience may be degraded if you discard those cookies, but the website will still work.	frontend_lang (Odoo)
Interaction History (optional)	Used to collect information about your interactions with the website, the pages you've seen, and any specific marketing campaign that brought you to the website. We may not be able to provide the best service to you if you reject those cookies, but the website will work.	im_livechat_previous_operator (Odoo) utm_campaign (Odoo) utm_source (Odoo) utm_medium (Odoo)
Advertising & Marketing (optional)	Used to make advertising more engaging to users and more valuable to publishers and advertisers, such as providing more relevant ads when you visit other websites that display ads or to improve reporting on ad campaign performance. Note that some third-party services may install additional cookies on your browser in order to identify you. You may opt-out of a third-party's use of cookies by visiting the Network Advertising Initiative opt-out page. The website will still work if you reject or discard those cookies.	__gads (Google) __gac (Google)
Analytics (optional)	Understand how visitors engage with our website, via Google Analytics. Learn more about Analytics cookies and privacy information. The website will still work if you reject or discard those cookies.	_ga (Google) _gat (Google) _gid (Google) _gac_* (Google)

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.

We do not currently support Do Not Track signals, as there is no industry standard for compliance.

4. Consent

When you first visit our website, you will see a cookie banner. Non-essential cookies will only be placed after you have given consent. You can accept or refuse non-essential cookies, and refusing them will not prevent you from accessing the website.

We use a combined consent option for analytics and marketing cookies. You can change your choice at any time through the cookie settings on our website.

5. Withdrawal of consent

You may withdraw your consent at any time. Withdrawing consent must be as easy as giving it. If you withdraw consent, non-essential cookies will no longer be placed on your device in the future.

6. Third-party services

Some cookies may be placed by third-party providers such as Odoo, Google, or Mollie, depending on the features used on the website. These providers may process data in accordance with their own privacy and cookie policies.

7. International visitors

Our website is available to business customers in Belgium and internationally. The same cookie consent rules apply to all visitors where required by law.

8. Changes to this policy

We may update this Cookie Policy from time to time, for example if we add new website features, analytics tools, or marketing services. The latest version will always be available on this website.

9. Contact

If you have any questions about this Cookie Policy or your consent choices, you can contact us at: